Managing ICT -- detailed table of contents

Preface

About this book

A note on terminology

Acknowledgements

Preface to the electronic edition

Introduction

Types of knowledge

Hardware knowledge

Software knowledge

Curriculum knowledge

General knowledge

The hidden curriculum, or leading by example

Organisational skills

People skills

Checklist 1: Tasks often required of ICT managers

Checklist 2: Favours often requested by other staff

Chapter 2 Managing ICT-Specific Issues

Introduction

Evaluating resources

Software evaluation

Hardware evaluation

Books and other paper resources evaluation

Personnel management

Teaching staff for whom you are directly responsible

Figure 2.1 IT department cover work

Teaching staff for whom you are not directly responsible

Technicians, secretaries, cleaners and caretakers

Senior management

Administration

The ICT Handbook

The ICT Policy

The ICT Strategy

Chapter 3 Managing the hardware and software

Introduction

Security

Copyright of printed materials

Copyright of web pages

Copyright of software

Antivirus measures

Backups

Theft prevention

Responding to a break-in

Preventing user access

Auditing

Chapter 4: Managing computers in classrooms

Modes of delivery

Introduction

Discrete delivery

Cross-curricular delivery

A combination of the previous two approaches

Distribution of resources: advantages and disadvantages of each type

Types of computer distribution

Advantages and disadvantages of these distribution types

Managing Computer rooms

Introduction

Useful displays

Manuals for staff and pupils

Furniture required and its arrangement

Health and safety

Chapter 5 Maintenance and routines

Introduction

Table 5.1 Differences in computer use between offices and schools and colleges

Managing room use

Room booking forms

Figure 5.1 Computer room booking form (one room only)

Instructions

Timetable for Room C4 for Week Beginning __/__/1999

Additional Information

Figure 5.2 Computer room booking form (more than one room)

Computer Room Booking Form

Four Steps For Booking A Room

Timetable for Computer Rooms for Week Beginning __/__/1999

Mondays

Additional Information

Figure 5.3 Stand-alone computer booking form

Stand-Alone Computer Booking Form

Instructions

CDs available

Reference:

Subject specific:

Music:

Timetable for Stand-Alone Computer for Week Beginning __/__/1999

Additional Information

Rules for computer rooms

INSET

Monitoring room and software use

Labelling the computers

Figure 5.4 Example of a computer label

Running a computer club

On-demand access

Booking mobile equipment

Loaning equipment to staff

Community access

Maintenance routines

Tasks which must be done every day

Tasks which must be done every week

Tasks which must be done each month

Tasks which must be done each holiday

Tasks which must be done each year

Tasks which must be done on a random basis

Stock recording and checking

Responding to fault reports

Figure 5.5 Example of a trouble-shooting guide

Figure 5.6 Example of a fault-reporting form

Figure 5.7 Example of a fault record form

Helping others to help you

Lesson routines in rooms containing computers

Entering and leaving computer rooms

Start and end of lessons

Printing

User management

User identities

Table 5.2: Alternative approaches to network user identities

Passwords

Pupils without user identities

User management for stand-alones

Diskette and CD-ROM management

Chapter 6 Managing achievement in IT

General considerations

Process and accountability

Factors which contribute to the raising of achievement

IT lessons

Constructing schemes of work

Lesson planning

Homework management

Management of non-computer work

Managing the use of computer games

IT in the curriculum

Reinforcing IT in other subjects

Enhancing other subjects through IT (ICT)

Teaching IT through other subjects

Figure 6.2 Example of an IT plan

The role of an ICT Committee

Managing certification

OFSTED

Pre-OFSTED preparation

During the inspection

Post-OFSTED planning

Figure 6.3 Example of an action plan pro forma

Chapter 7 Managing the recording and assessment of IT

Managing record-keeping

Methods of keeping records

Figure 7.1 Lesson record sheet

Recording work done in other subjects

Recording work done by individual pupils

Recording extra-curricular IT work

Managing the assessment of IT

The Level Descriptors seem vague

Differences of opinion about what constitutes IT capability

Judging pupils’ IT capability by the finished product

Lack of staff expertise in IT

Chapter 8 The infrastructure

The options

The problem

The solution

Networks

Types of network

Planning the network

Who to inform

Stand-alone systems

Portable options

Project management

Chapter 9 Financial management

Introduction

Investment planning

Replacing and updating equipment

Managing different versions of software

Making use of older equipment

Investment plan checklist

Purchasing

Ways of paying for hardware

Preferred suppliers policy?

Inviting tenders

Technical support

Capitation

Factors which should affect the amount of the allowance

Bidding for funds

Spending decisions

Book-keeping

Other sources of funds

Chapter 10 Managing the paperwork

Useful concepts and ideas for dealing with administrative tasks

Good practice

Efficient data transfer

Templates

Automatic processing

Linking documents

Mail-merging

Administration-reducing checklist

What the DfEE is doing

The DfEE Working Group

Practical outcomes

The Common Basic Data Set

The school of the future

Chapter 11 Promoting ICT

Introduction

Suggestions for promoting ICT

Make it useful

Make it welcoming and accessible

Be helpful

Lead by example

Get results

Keep good displays

Keep staff informed

Keep Governors informed

Keep parents informed

Chapter 12 Managing INSET

Planning  INSET

What planning the INSET involves

Reasons for IT INSET

INSET on the capabilities of ICT

Identify appropriate opportunities for using ICT

Use the hardware effectively

Use the software effectively

Trouble-shoot effectively

Use computers in their lessons

Assess pupils’ computer-based work

Use computers for their own administration

Keep informed about official requirements

Further develop their skills portfolio

Prioritising INSET

The staff IT skills audit

Organising the IT INSET

Types of INSET

Whole staff INSET

Small group training

Individual training

Principles of IT INSET

Who does the training?

Accredited courses

The overall INSET plan

INSET costs

Chapter 13 The internet

Introduction

The potential benefits and costs of the internet

The potential benefits of the internet

The potential benefits of an intranet

The potential costs of the internet

Internet-related management issues

Using a single computer connected to the internet

Deciding on the most appropriate technology

Subscription services

Controlling email traffic

Controlling telephone charges where applicable

Preventing access to undesirable materials

The software solution

Filtered service

Supervision

Trust

An Acceptable Use Policy

The solution

Appendix

Introduction

General

Books and other publications

Periodicals

Exhibitions

Useful web sites

Subject organisations

Chapter-specific resources

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 12

Chapter 13

Further support

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Sample section

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